Josie Campbell with Jackie Maton

May 2017

New Carer Volunteer Service in Wiltshire Hospitals

Thousands of people pass through our hospitals each week, accompanied and supported by a loved one or friend – someone they rely on. Many people don’t identify themselves as carers, they feel they are just doing what anyone else would so they don’t always know what support is available to them. This includes information to help them to make choices and decisions about the care of their loved one and enable effective discharge. Some are, due to sudden illness or deterioration of an existing condition new to caring and having to consider how they are going to cope with a caring role.

The Wiltshire Health and Care Partnership recognise the invaluable role carers play and have been working closely with Carer Support Wiltshire to launch a new service this month introducing Carer Volunteers to the wards of the Wiltshire Community Hospitals.

The service has already been running at the Royal United Hospital Bath for over a year and is due to be introduced at the Great Western Hospital and Salisbury District Hospital in the near future.

Working in partnership, the Volunteer Manager for Community Hospitals and Carer Support Wiltshire will be supporting volunteers to visit wards where they will raise awareness of unpaid carers, identify hidden carers and provide them with appropriate information, referral, and signposting. It is hoped by introducing the service to the regions Community Hospitals it will help to improve patient discharge and prevent future re-admission to an acute hospital.

All volunteers are trained by Carer Support Wiltshire and can easily be identified in blue shirts with the words: “If You Look After Someone, Who Looks After You?”

Pictured is Josie Campbell who volunteers at Chippenham Community Hospital with Health and Engagement Worker, Jackie Maton.

If you would like any information about the service, or how to join our team of Carer Volunteers please contact Jackie Maton on 01380 872129 or email