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ABOUT US

What we do

There are over 47,000 unpaid carers in Wiltshire. 2,700 of them are young adult carers aged between the age of 16 and 25 who look after siblings or parents.  We help them to access support, services, education and training, and breaks from their caring role. We ensure carers have a voice in policy making and planning for services, and we work with health and social care professionals and employers to develop best practice.

Our services cover the whole of Wiltshire (excluding Swindon) and are available to anyone who is aged 16 or over. We can also provide support to people caring for someone in Wiltshire who does not live in the county themselves or those registered at a GP surgery funded by the NHS Wiltshire Clinical Commissioning Group (CCG).

We are proud to be a network partner of the Carers Trust – the leading national charity for carers in the UK.

Read our latest Social Impact Report and Annual Report to see how we are making a difference.

 

 

ABOUT US

Our Mission, Vision & Values

Our vision

To create a caring community where Wiltshire recognises, values and supports carers.

Our mission

We aim to ensure all unpaid carers in Wiltshire are supported, have a voice in policy making and their contribution to the community is valued.

Our values

1. Carer centred: Ensuring that carers are at the heart of our decision-making.

2. Collaboration: Working with others to develop and deliver best practice.

3 .Enablement and empowerment: We support the growth of individuals in their community and at work.

4. Innovation: We will take a leading role in the development and improvement of services for carers.

5. Access for all: We seek to ensure that all can access the services they need, when they need them.

6. Integrity and honesty: We work towards the highest standards and ensure accountability and transparency at all times.

7. Compassion and empathy: Understanding and demonstrating kindness and consideration through all our work.

Supporter Charter

We couldn’t do all that we do without your support, and we endeavour to be honest, accountable and respectful in all that we do. Read our Supporter Charter here.

Feedback and Complaints

Carer Support Wiltshire aims to provide the best possible service to carers in Wiltshire. We view all feedback including complaints as an opportunity to learn and improve for the future.  Feedback and complaints may be sent by email at admin@carersinwiltshire.co.uk or by phone or in person to any of our staff at our offices. You can find a copy of our complaints leaflet here.

Accessing the information you need

If you require any of the information on our website in an alternative language or large print please contact us.

 

ABOUT US

Meet the Team

Management Team

Catharine Hurford, Chief Executive

Catharine Hurford, Chief Executive

Alan Docherty, Reaching Communities Team Leader

Alan Docherty, Reaching Communities Team Leader

Jon Berridge, Partnerships and Develeopment Manager

Jon Berridge, Partnerships and Development Manager

Support Services Team

Denise Cooper, Referrals Duty Worker

Denise Cooper, Referrals Duty Worker

Ashley Harris, Referrals Duty Worker

Ashley Harris, Referrals Duty Worker

Sharon Twiggs, Referrals Duty Worker

Sharon Twiggs, Referrals Duty Worker

ndia Sutton, Referrals Duty Worker

India Sutton, Referrals Duty Worker

Diana James, Carer Support Worker

Diana James, Carer Support Worker

Jacqui Radford, Referrals Duty Worker

Jacqui Radford, Referrals Duty Worker

Andrea James, Young Adult Carer Support Worker

Andrea James, Young Adult Carer Support Worker

Marian Rodgers, Carers Assessments Support Worker

Marian Rodgers, Carers Assessments Support Worker

Laura Wells, Support Worker, Mental Health

Laura Wells, Support Worker, Mental Health

Ildi Green, Carers Assessments Support Worker

Ildi Green, Carers Assessments Support Worker

Debbie Rist, Carers Assessments Co-ordinator

Debbie Rist, Carers Assessments Co-ordinator

Roxana Shipgood, Carer Support Worker

Roxana Shipgood, Carer Support Worker

Andrew Savin, Carers Assessments Support Worker

Andrew Savin, Carers Assessments Support Worker

Reaching Communities Team

Jackie Maton, Health and Communities Engagement Worker

Jackie Maton, Health and Communities Engagement Worker

Steve Rose, Groups and Training Coordinator and Carer Involvement

Steve Rose, Digital Carer Engagement Manager

Rosie Sherborne, PA to Helen Gough

Rosie Sherborne, PA to Helen Gough

Helen Gough, Health and Communities Engagement Worker

Helen Gough, Health and Communities Engagement Worker

Julian Pugsley, Carer Clinic Worker

Julian Pugsley, Carer Clinic Worker

Vince Danaher, Volunteer Manager

Vince Danaher, Volunteer Manager

Kerry McNally, Carer Awareness Trainer

Kerry McNally, Carer Awareness Trainer

Brenda Dunn, Counselling Co-ordinator

Brenda Dunn, Counselling Co-ordinator

Admin Team

Heather Patrick, Office Manager

Heather Patrick, Office Manager

Sam Hampton, Emergency Card Admin

Sam Hampton, Emergency Card Admin

Business Team

Lizzie Rapley, Partnerships and Development Officer

Lizzie Rapley, Partnerships and Development Officer

Vanessa Rose, Finance Manager

Vanessa Rose, Finance Manager

 

ABOUT US

Our Trustees

Laraine Marriott, Chair of Trustees

Laraine Marriott, Chair of Trustees

Huw Ponting, Vice-Chair

Huw Ponting, Vice-Chair

Malcolm Seymour, Treasurer

Dr. Jeremy Bradbrooke

Dr. Jeremy Bradbrooke

Derek Hayes

Derek Hayes

James Minett

James Minett

Chris Meier

Chris Meier

Janet Surr

Janet Surr

Jane Mason

Jane Mason

Ruth Martindale

Ruth Martindale

Gerard Montgomery

Gerard Montgomery

 

ABOUT US

Job Opportunities with CSW

Community Connectors Team Leader

You will be a community development specialist who understands that carers are the bedrock of our communities. Leading a team of experienced carer support specialists working in Wiltshire’s communities, you will be outward-looking and focussed on ensuring that unpaid carers of all ages are provided with the right information, advice and support at the right time. You will understand the particular challenges that come with leading dispersed teams working across a large rural county with a big military presence.

Community Connectors Team Leader Job Description: Download here

Support Services Team Leader

Passionate about helping families lead full and happy lives, you will manage a team of experienced carer support specialists delivering asset-based whole family support for adult carers, young carers and parent carers in Wiltshire. An experienced manager, you will also be a leader, able to advocate with authority on behalf of carers of all ages in the transforming social care landscape.

Support Services Team Leader Job Description: Download here

Digital Communications Officer

A digital native, you will relish the opportunity to launch YACBook, a fantastic new website and online community for young adult carers (YACs) aged 16-24. Developed in partnership with the Nationwide Building Society, YACbook includes a chat forum, blogs, event listings, information on employment and education and contact details for 1:1 support. Joining a small team of marketing and communications professionals, you will be responsible for all communications, branding and marketing relating to YACBook. This is an exciting opportunity to help define a new online brand and make a real difference to the lives of young adult carers. With a second site in development for young carers under 16, there are opportunities for an ambitious YAC Communication Officer to advance quickly.

Digital Communications Officer Job Description: Download here 

We are committed to safeguarding and promoting the welfare of children and adults and expect all staff and volunteers to share this commitment.  We will ensure that all our recruitment and selection practices reflect this commitment.  All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

Application forms for all roles: Download here

Application process: Completed application forms for all posts should be submitted to admin@carersinwiltshire.co.uk.

Closing date:      9am on Monday 26 February

Interviews:         Team leader posts Friday 2 March

Digital communications officer Wednesday 28 February

For an informal discussion please contact:

  • Catharine Hurford, chief executive, catharine@carersinwiltshire.co.uk, team leader posts
  • Jon Berridge, partnerships and development manager, jonb@carersinwiltshire.co.uk, digital communications post

Guidance for applicants: Download here

These roles not for you? Why not volunteer?

We are always on the lookout for volunteers to join the team. Find out more here.