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ABOUT US

What we do

We help carers in Wiltshire to access support, services, education and training, and breaks from their caring role. We ensure they have a voice in policy making and planning for services, and we work with health and social care professionals and employers to develop best practice.

There are estimated to be over 47,000 unpaid carers in Wiltshire. 2,700 of them are young adult carers aged between the age of 16 and 25 and approximately 700 are young carers who look after, or help to look after siblings or parents.  With many who look after a loved one not recognising themselves as carers these numbers are expected to be much higher.

Our services cover the whole of Wiltshire (excluding Swindon) and from the 1st April will be available to all carers including young carers.  We can also provide support to people caring for someone in Wiltshire who does not live in the county themselves or those registered at a GP surgery funded by the NHS Wiltshire Clinical Commissioning Group (CCG).

We are proud to be a network partner of the Carers Trust – the leading national charity for carers in the UK.

Read our latest Social Impact Report and Annual Report to see how we are making a difference.

 

 

ABOUT US

Our Mission, Vision & Values

Our vision

To create a caring community where Wiltshire recognises, values and supports carers.

Our mission

We aim to ensure all unpaid carers in Wiltshire are supported, have a voice in policy making and their contribution to the community is valued.

Our values

1. Carer centred: Ensuring that carers are at the heart of our decision-making.

2. Collaboration: Working with others to develop and deliver best practice.

3 .Enablement and empowerment: We support the growth of individuals in their community and at work.

4. Innovation: We will take a leading role in the development and improvement of services for carers.

5. Access for all: We seek to ensure that all can access the services they need, when they need them.

6. Integrity and honesty: We work towards the highest standards and ensure accountability and transparency at all times.

7. Compassion and empathy: Understanding and demonstrating kindness and consideration through all our work.

Supporter Charter

We couldn’t do all that we do without your support, and we endeavour to be honest, accountable and respectful in all that we do. Read our Supporter Charter here.

Feedback and Complaints

Carer Support Wiltshire aims to provide the best possible service to carers in Wiltshire. We view all feedback including complaints as an opportunity to learn and improve for the future.  Feedback and complaints may be sent by email at admin@carersinwiltshire.co.uk or by phone or in person to any of our staff at our offices. You can find a copy of our complaints leaflet here.

Accessing the information you need

If you require any of the information on our website in an alternative language or large print please contact us.

 

ABOUT US

Meet the Team

Management Team

Catharine Hurford, Chief Executive

Catharine Hurford, Chief Executive

Alan Docherty, Reaching Communities Team Leader

Alan Docherty, Reaching Communities Team Leader

Jon Berridge, Partnerships and Develeopment Manager

Jon Berridge, Partnerships and Development Manager

Vanessa Rose, Finance Manager

Vanessa Rose, Finance Manager

Susan Bell - Support Services Team Leader

Susan Bell – Support Services Team Leader

Jacqui Radford, Community Connector Team Lead

Jacqui Radford, Community Connector Team Lead

Darren Thorpe, Office Manager

Support Services Team

Ashley Harris, Community Connector

Ashley Harris, Community Connector

Sharon Twiggs, Community Connector

Sharon Twiggs, Community Connector

ndia Sutton, Community Connector

India Sutton, Community Connector

Diana James, Community Connector

Diana James, Community Connector

Andrea James, Young Adult Carer Support Worker

Andrea James, Young Adult Carer Support Worker

Marian Rodgers, Carers Assessments Support Worker

Marian Rodgers, Carers Assessments Support Worker

Laura Wells, Community Connector

Laura Wells, Community Connector

Ildi Green, Carers Assessments Support Worker

Ildi Green, Carers Assessments Support Worker

Debbie Rist, Carers Assessments Co-ordinator

Debbie Rist, Carers Assessments Co-ordinator

Andrew Savin, Carers Assessments Support Worker

Andrew Savin, Carers Assessments Support Worker

Julian Pugsley, Community Connector

Julian Pugsley, Community Connector

Anne Baldie, Community Connector

Reaching Communities Team

Jackie Maton, Health and Communities Engagement Worker

Jackie Maton, Health and Communities Engagement Worker

Steve Rose, Groups and Training Coordinator and Carer Involvement

Steve Rose, Digital Carer Engagement Manager

Rosie Sherborne, PA to Helen Gough

Rosie Sherborne, PA to Helen Gough

Helen Gough, Health and Communities Engagement Worker

Helen Gough, Health and Communities Engagement Worker

Vince Danaher, Volunteer Manager

Vince Danaher, Volunteer Manager

Kerry McNally, Carer Awareness Trainer

Kerry McNally, Carer Awareness Trainer

Admin Team

Sam Hampton, Emergency Card Admin

Sam Hampton, Emergency Card Admin

Partnerships and Development Team

Lizzie Rapley, Partnerships and Development Officer

Lizzie Rapley, Partnerships and Development Officer

Georgia May Stone, YAC Communications Officer

Georgia May Stone, YAC Communications Officer

Jules Stanbridge, Communications Manager

Jules Stanbridge, Communications Manager

 

 

ABOUT US

Our Trustees

Laraine Marriott, Chair of Trustees

Laraine Marriott, Chair of Trustees

Huw Ponting, Vice-Chair

Huw Ponting, Vice-Chair

Malcolm Seymour, Treasurer

Dr. Jeremy Bradbrooke

Dr. Jeremy Bradbrooke

Derek Hayes

Derek Hayes

James Minett

James Minett

Chris Meier

Chris Meier

Janet Surr

Janet Surr

Jane Mason

Jane Mason

Ruth Martindale

Ruth Martindale

Gerard Montgomery

Gerard Montgomery

 

ABOUT US

Job Opportunities with CSW

 

 

There are no vacancies at the moment.

Carer Support Wiltshire is an equal opportunities employer and values diversity. We are also a Mindful employer, and we operate carer-friendly policies.

We are committed to safeguarding and promoting the welfare of children and adults and expect all staff and volunteers to share this commitment.  We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

Why not volunteer?

We are always on the lookout for volunteers to join the team. Find out more here.