Carer Awareness

Are you carer aware?

Our Reaching Communities Team works with partner organisations, hospitals and healthcare professionals to raise carer awareness in Wiltshire and ensure carers are supported.

We raise awareness within social care, health, business, and the voluntary and public sectors by promoting the identification, recognition and needs of carers throughout the county.

Carer Awareness Training

Carer awareness training and more informal talks can be delivered to any organisation to help early identification and referral of carers to relevant services.


If your organisation or business could benefit from being more carer aware, or you would like to know more about our work please get in touch with our Reaching Communities Team on 0800 181 4118.

Working For Carers

If you are a local businesses and would like to know how you can support employees who may be juggling caring responsibilities our Working For Carers initiative can help. Find out more here.



Carer Awareness

Hospital Liaison

Our health and communities engagement workers are based both out in the community and in the acute and community hospitals in Wiltshire.

We deliver training sessions and work together with ward staff and outpatient departments to ensure staff have a good understanding of issues that impact on carers. We encourage working with carers as expert partners in care, particularly with regards to discharge planning for the cared for person.

Specific work is centred on the three acute hospitals in the county:

  • Royal United Hospital, Bath
  • Salisbury District Hospital
  • Great Western Hospital, Swindon

Our Carer Hub at the RUH in partnership with Friends of RUH and BANES Carers Centre is run by trained volunteers. It provides information for carers visiting the hospital and is a useful resource for staff.









Carer Volunteers
Working in partnership with Wiltshire Health and Care we have introduced carer volunteers to the community hospitals. Working with staff and on the wards, the volunteers raise awareness of and signpost carers to information and support. Find out more here.

If you would like to find out more contact Jackie Maton in our Reaching Communities Team on 0800 181 4118.


Carer Awareness

Working with GP Practices

Investors in Carers, our GP Accreditation Scheme funded by Wiltshire Council and the NHS Wiltshire Clinical Commissioning Group raises awareness of carer’s issues through liaising with GP practices in Wiltshire. This encourages the early identification and support of unpaid carers of all ages.

The implementation of the award scheme has been particularly effective in encouraging practices to find practical and achievable ways of supporting carers, e.g. Carers’ Clinics.

21% of carers providing over 50 hours of care say they are in poor health with 39% putting off medical treatment because of their caring role. Since the start of the scheme there has been improved identification of previously unknown carers, including young carers, with GP practices now being the main source of referrals to Carer Support Wiltshire.

Hindon Surgery receive their award

Paul Wilkins, a carer who attends the Hindon Surgery recently praised the scheme in his recent blog:

“The Hindon Surgery Carers’ Clinic was a terrific and very worthwhile experience which really opened up our eyes to the many ways the NHS, the surgery, charity and Wiltshire Council are genuinely trying to help carers, as well as support the way in which loved ones themselves are cared for.”

The scheme was shortlisted for a Health Service Journal Award.

If you work for a GP surgery and would like to find out more about our work with GP surgeries please contact Helen Gough in our Reaching Communities Team on 0800 181 4118